From centre approval to certificate issuance — a structured, five-stage process in which WOC controls every certification decision.
Training ≠ Certification. WOC does not deliver training. Approved Training Centres teach; WOC designs qualifications, governs assessment, and issues every certificate. This structural separation is the foundation of our integrity — and the reason a WOC certificate means something.
Every WOC certification follows the same five stages — each with defined responsibilities, governed by WOC policy.
A training organisation applies to become a WOC Approved Training Centre. WOC conducts a document review and site inspection. Upon satisfying all requirements, the centre is formally approved and a binding ATC Agreement is signed.
Responsibility: WOC Quality Team + Applicant Centre
The Approved Training Centre registers candidates with WOC. WOC issues a unique Candidate ID (WOC-CAN-[CC]-[YYYY]-[NNNNNN]) for each learner. Registration confirms the learner is formally enrolled under a WOC-regulated programme.
Responsibility: Approved Training Centre + WOC Registry
The centre delivers the WOC qualification programme. Training is the centre's domain; assessment components — written knowledge tests, practical observations, portfolio evidence, and oral assessments — are conducted using WOC-designed instruments under WOC standards.
Responsibility: Approved Training Centre (delivery) + WOC (assessment design)
A WOC External Verifier — independent of the training centre — reviews all assessment evidence, attends or reviews practical sessions, and confirms that standards have been met. No certification decision proceeds without EV sign-off.
Responsibility: WOC External Verifier (independent)
Following EV sign-off, WOC issues the certificate directly to the learner. The certificate carries a unique ID (WOC-[CC]-[YYYY]-[LX]-[NNNNNN]), the learner's details, qualification, level, credits, issue date, and training centre. Certificates are publicly verifiable via the WOC online registry — 365 days a year.
Responsibility: WOC (issuing authority)
Apply for Approved Training Centre status or explore the full qualification framework.